Etisalat

On August 9, 2025

Etisalat modernized its ecommerce operations with a new marketplace platform, replacing an older system with limited integration and flexibility. The platform introduced a centralized product catalog, vendor onboarding, and real time syncing, helping Etisalat scale its digital offering with ease.

Alinma Bank

On August 9, 2025

Alinma Bank transformed its corporate banking experience with a modern, microservices-based platform. The new platform introduced over 1,200 features, enabled seamless data migration, and significantly elevated user engagement across more than 200,000 corporate users.

Alex Bank

On August 9, 2025

Alex Bank entrusted us with their end-to-end digital transformation spanning lending automation and infrastructure modernization. We digitized their entire loan journey for traditional and microfinance services, cutting approval times from months to hours. This system upgrade prevented operational collapse and ensured business continuity.

Ministry of Human Resources and Social Development – KSA

On August 9, 2025

Saudi Arabia's labor dispute resolution took 248 days with manual processes and multiple physical visits, overwhelming courts with preventable litigation. Developed "ودي" a digital mediation platform enabling electronic filing, automated settlement with 21-day resolution framework, and integration across 6+ government systems.

Riyadh Bank

On August 9, 2025

Legacy mainframe systems created performance bottlenecks and limited real-time data access for digital channels, resulting in unsatisfactory customer experience and high operational costs. Real-time data streaming was implemented to offload workloads from the mainframe, enabling instant mobile banking services. This solution improved system reliability, reduced operational costs, and delivered seamless digital banking experiences for customers.

Breaking New Grounds: How Sumerge Redefined Corporate Banking in Saudi Arabia

On August 6, 2025

About the Project As digital transformation accelerates worldwide, banks that fail to innovate risk losing relevance and competitiveness. Alinma Bank, committed to innovation, recognized a pivotal opportunity to elevate its Corporate Internet Banking (CIB) platform to meet the needs of modern banking and to future-proof its infrastructure. This vision aimed to go beyond functionality. Alinma […]

AI in Knowledge Management: Breaking Down Information Silos

On August 6, 2025

The most common question we hear from Gulf leaders: “We have policies, procedures, and expertise scattered across systems and departments, but our teams can’t access them when they need them most. What can we do?” In a region racing toward digital excellence under Saudi Vision 2030 and the UAE’s Digital Government Strategy, this challenge has […]

A Journey Benefiting an Entire Kingdom

On August 6, 2025

GOSI Accelerates Digital Transformation Through Microservices and API Management We partnered with the General Organization for Social Insurance (GOSI) – previously Public Pension Authority (PPA) – to help them achieve their goals and milestones towards digital transformation. We met with Tariq Alburaykan, the Integration Services Unit Manager at GOSI, to gain a more in-depth view […]

Case Study: Social Development Platform Super-app transforms HRSD’s digital initiatives

On August 1, 2025

Client: Ministry of Human Resources and Social Development (HRSD), Saudi ArabiaProject: Social Development Platform (SDP)Industry: Government – Social Development Overview The Saudi Ministry of Human Resources and Social Development (HRSD) partnered with Sumerge to drive a major transformation of the Kingdom’s social development services through the creation of the Social Development Platform (SDP). The goal was to move away […]

Reimagining Insurance Core Systems: AXA Egypt’s Journey to a Future-Ready Life Platform

On August 1, 2025

Introduction: A System Stuck in the Past By 2023, AXA Egypt had grown into one of the country’s leading insurance providers, serving over a million customers across General, Life, Health, and Micro-insurance. But beneath the surface of this modern operation was a decades-old system quietly slowing everything down. AXA’s core Life Insurance platform—built in the […]

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